Patient Portal

Children’s Ear, Nose, Throat & Allergy

 

Dear Parent / Guardian:

We are pleased to welcome you to our Patient Portal!
Through our Patient Portal, you will be able to do the following:

  • Request a medication refill for your child
  • Request an appointment for your child
  • View & download your child’s medical summary
  • Send and receive secured general messages to Office
  • Send and receive secured messages to our Billing Department
  • Send and receive secured messages to our Patient Portal Administrator

We hope you find our Patient Portal very useful and look forward to communicating with you through this new exciting tool.

Sincerely,

Children’s Ear, Nose, Throat & Allergy
A Division of Florida Pediatric Associates, LLC

 


Florida Pediatric Associates, LLC

Patient Portal Agreement Form

****DO NOT use the Patient Portal for emergencies, Call 911****

For urgent problems, please call our office at
(407) 253-1000

The Patient Portal is a secure web portal that allows you as a patient’s parent or guardian to access your child’s personal health information. It also allows you to communicate with our office via secured messaging. Our Patient Portal Web address is: https://portal.fountainheadonline.net/centa

Important information:

  • Our hours of operation are 7:30 AM – 4:30 PM Monday – Thursday and 7:30 AM – 12:30 PM on Friday. We encourage you to use the Patient Portal at any time. However, messages are held for us until we return the next business day.
  • Messages are typically handled within two business days. If your provider is out of the office that day, your request may be held until your doctor returns to the office. You must call our office at (407) 253-1000 if you have an urgent matter to discuss.
  • Staff members other than your Provider may be involved in receiving your messages and routing them to the Provider or other staff personnel to address.
  • If you are not receiving emails from us, please check your JUNK email folder before contacting our office.
  • By using this patient portal, you agree to protect your password from any unauthorized individuals. It is your responsibility to notify our office should your password be stolen.
  • We strive to keep all information in your child’s medical records correct and complete. If you notice information in your child’s record that is incomplete or inaccurate, you agree to notify our office immediately by phone or secured message. In addition, you also agree not to provide false or misleading information
  • You agree to no hold Florida Pediatric Associates, LLC or its subsidiaries responsible for any network infractions beyond our control.   
  • We offer the patient portal as a convenience to you at no cost. We do not sell or give away any private information, including email addresses, without you expressed written consent. We reserve the right to suspend or terminate the patient portal at any time and for any  reason

The information on our patient portal is maintained by Florida Pediatric Associates, LLC. You may contact our Patient Portal Administrator at 727-456-4258 with your non-patient care related questions or concerns regarding our patient portal or send a secured message using the link provided in the patient portal. Issue regarding your password should be directed to you provider’s office.